Questions To Ask A Ductless Installation Company

So, you’re finally taking the advice of neighbours, friends or family and getting a ductless air conditioner or heat pump. Ductless installation is an investment you won’t regret, but it’s important to ensure that you have the right company working for you when you need to have a new ductless unit installed in your home. Choosing the wrong company may lead to regrets, but here are some questions you should ask that can help you avoid that.

Is the ductless installation company bonded and insured?

It might seem like a question that doesn’t need asking, but believe us…you need to ask. There are lots of ductless installation companies out there just flying by the seat of their pants without insurance. This means that if a worker is injured while in your home, you can be liable for their injuries and on the hook for medical bills and other claims. But, you guessed it. Dr. Ductless HVAC technicians are all 100% bonded and insured, so you have nothing to worry about. (Bonded workers are legitimate, legal and registered to work in Canada)

Which zones will a new ductless installation cover?

If you’re making assumptions about what your ductless installation company knows in terms of what you want, then you’re making a mistake. You need to have a clear conversation with them about what spaces in your home will be covered with your new ductless installation. Whether you need ductless heating, ductless cooling or both. Ask them how many rooms will be serviced, so they can adjust their design, installation and quote accordingly.

What’s their timeline for ductless installation?

Any ductless installation company should be able to provide you with a timeline as to when they can start the work and how long it will take. For the most part this timeline can be trusted and ask them to be frank with you if there are changes at all. There may also be provisions worked in if they have a general sense of things that might lead to delays.

What about the efficiency of my ductless installation?

First off efficiency is a very important aspect of your ductless installation. Efficiency relates to how much energy your ductless units will use in order to perform their basic functions. The more efficient your ductless units are, the less energy they will use. In ductless units this is measure by a SEER rating, which is a Seasonal Energy Efficiency Rating. Overall, these units are better for the environment and will cost you much less on your monthly energy bills.

How much will my ductless installation cost?

Get this in writing. Ask them straight up for a quote in writing, so they have to stick to it. If they expect there will be additional charges, get a rough estimate for them as well just in case. This allows you not only to budget for the ductless services, but also holds the ductless company accountable.

Overall, if you want to work with a company that properly checks off all of these boxes, you’ve come to the right blog. Dr. Ductless has over 35 years of experience installing ductless units. We provide you with a free estimate, a detailed timeline, will discuss the efficiency of your new ductless units, explain how they will be zoned and we are fully insured and bonded. Call us today for more details or to schedule an appointment: 1.866.482.2767 (1.866.HVAC.SOS)